Service Department

David O’Brien
Service Manager

David has been in the plumbing industry for over 30 years. Well versed in all aspects of the trade, he holds his current Masters License with the Texas State Board of Plumbing Examiners. WSPS, BPAT.

Don Kocher
HVAC Service Manager

With over 16 years of mechanical experience, Don is an asset to MPI with his attention to detail to each task at hand. He provides technical help to the service techs on an as needed basis and holds the general oversight of day to day operation of the service department.

Stephanie Regalado
Service Dispatcher

Stephanie is one of the newest members to the service department. With over 20 years of experience in the plumbing industry, her versatility brings to MPI organization and efficiency in this department.


Texas Certifications / Licenses held by our service professionals:
• Master Electrician License
• TACL Air-Conditioning and Refrigeration License
• EPA Refrigerant License
• Registered HVAC Technician with the State of Texas
• Honeywell Lon Spec Building Automation certification.
• Puron and other high pressure CFC refrigerant certifications
• Trane and Carrier 13 SEER and higher certifications
• Two year HVAC Associates Degree
• Master Plumbing License
• Journeyman Plumbing License
• TCEQ – Backflow License
• WSPS (Water Supply Protection Specialist) – Endorsement
• Ray Pac Boiler School – (MPI is a Ray Pac Authorized Repair Rep)
• Lochinvar Water-Heater/ Boiler Schools – (MPI is a Lochinvar Authorized Repair Rep)
• A.O. Smith Water heater/ Boiler Schools – (MPI is a A.O. Smith Authorized Repair Rep)
• Gas-Tite & Track-Pipe CSST Installer School

Emergency Service Plumbing
• Preventive Maintenance Programs
• On Demand / Emergency Service
• Hydronic Systems Services
• Backflow Testing & Repair
• Drain Cleaning/ Sewer Camera
• Gas Systems Testing & Repair
• Grease Trap Pumping/ Hydro-Jetting
• Medical-Gas Systems & Certification
• Water-Heater Repair & Replacement
• Tankless Water Heating Specialists
• Air Distribution Piping; Dryers & Compressors
• Steam And Hot Water Boiler Service / Repair / Replacement
• Pump Repair And Replacement (Re-Circulating; Booster & Waste Pumps)
• Chemical Sales (Traditional & Environmentally Friendly)
• Efficiency Upgrades = Facility Cost Savings
• All Service Technicians Are Background-Checked And Drug-Tested
• Fully Licensed And Insured, Usually Exceeding Standard Minimum Coverage

Call: 214.343.0202


  (214) 343-1105
  (214) 343-1163
  (214) 343-0202
  (214) 503-1081



10217 Plano Rd.
Dallas, TX 75238